Telehealth-Only Reproductive Care: Equity, Leadership, and Security Challenges for ViraWell Health Solutions
Abstract
Digital transformation is reshaping healthcare delivery, yet many providers struggle to align digital strategy with leadership and organizational culture. This paper examines ViraWell’s transition to an all-virtual reproductive healthcare model to explore how technology, compliance, and ethical leadership intersect to shape patient and employee experiences. Using the Balanced Scorecard and Kotter’s 8-Step Change Model as guiding frameworks, the study connects digital implementation to measurable outcomes in quality, culture, and equity. Findings emphasize that successful telehealth transformation requires more than technological innovation; it demands adaptive leadership, inclusive communication, and attention to human-centered values. The paper concludes by offering recommendations for fostering sustainability, equity, and trust in future digital healthcare initiatives.Published
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